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Privacy Notice & Data Retention

How we use personal information relating to our clients

 

Data Controller

STEVE LEE TRADING LIMITED

15a Churchill Road, Marston Moretaine, Bedford, MK43 0QB

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This Privacy Notice is to let you know how we as a business look after personal information about our clients. This includes the information you provide us. This notice explains the reasons why we hold personal information, how we use this information, who we share it with and how we keep it secure. This notice meets with the requirements of the General Data Protection Regulations (GDPR).

 

We collect and hold client contact information that includes:

  • Customer names, addresses and contact details such as mobile phone numbers and email addresses.

 

In addition to the information, we also record and hold the following information:

  • Dates & timings of works undertaken

 

Why we collect and use this information. We use the data to:

  • assess the quality of our services

  • comply with the law regarding data returns and sharing

  • provide any additional support

 

Who we share information with

  • information may be shared amongst Directors of company

  • third parties whereby debt control is necessary

 

We actively ensure that all of the third party software organisations we share data with comply with the General Data Protection Regulations through their Privacy Notices and Data Sharing Agreements that they share with us.

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How we keep personal data secure

We fully adhere to our Data Protection policies which outline our procedures and processes for accessing, handling and storing data safely in accordance with all the GDPR principles. These policies are regularly reviewed and updated. The following processes ensure that we comply with data protection legislation in how we manage the protection of personal data:

  • Our networks, file systems and server operating systems  are secured through firewalls and spyware/virus detection programs on our servers to prevent unauthorised access to our data

  • Older data is safely removed from computers and other devices

 

How long we keep personal information

  • Customer personal data will be held on file until the completion of works and for end of year accounts purposes only. All information is held securely and will be destroyed as appropriate under secure and confidential conditions.

 

Reporting concerns about our data protection processes

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance by contacting our Data Protection Office by email at steveleetrading@gmail.com. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

 

Keeping you informed through this Privacy Notice

We aim to keep you informed of any changes to our data collections and data protection obligations through this Privacy Notice.

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